eBook

Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds

Table of Contents

Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds 3

Different by design: How Workday HCM is simplifying deployment and integration in the cloud 4

Workday HCM delivers exceptional ROI with outstanding system adoption and performance 6

Different means continuous innovation to drive your company forward 9

Summary: Why Workday HCM stands out amongst HR solutions 11

Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds | 2

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Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds | 3

Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds

Follow the crowd and you’ll usually go no further than the crowd. So said Albert Einstein and, quite frankly, who are we to argue?

Instead, we’ll ask the question: in a world of economic uncertainty, skills and

labour shortages, shifting employee expectations, and rapid technological

innovations, will the technology providers that business leaders have always

used, solve the business challenges of the future?

Poor user and admin experiences. Delayed solution deployments. System

performance issues. Slow system adoption. An unengaged user community.

Sporadic innovations. Shifting priorities and seemingly endless changes in

strategic direction. Sound familiar?

So before you sleepwalk into years of the same old problems and headaches, ask

yourself if there’s another path you could be taking.

Workday Human Capital Management (HCM) is fundamentally different and

refreshingly easy to use. Because it’s cloud-native, it’s designed as a unified

system with a single source for data, a single security model and a single user-

friendly interface. It adapts seamlessly to evolving business needs and offers

an exceptional ownership experience by simplifying complexity, reducing

deployment risk and eliminating integration issues with HCM systems.

We could list a thousand ways that Workday differs from other HR solutions. But

from speaking to our customers, we know there are three that really set us apart.

Contents

Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds | 4

Different by design: How Workday HCM is simplifying deployment and integration in the cloud

It’s no secret that the HR technology landscape features many vendors that have primarily grown by acquiring other companies, resulting in numerous integration points and added complexity. This approach is the case for many Workday competitors.

When we place this approach under the microscope, we can say it affects various

aspects of the overall solution. From its implementation, where delays and extra

costs are incurred, to day-to-day matters that contribute to a negative overall

ownership experience, such as inadequate security models, limited reporting

capabilities and inefficient workflows. All of these challenges drive up the total

cost of ownership significantly. Moreover, in many cases, deployments with

these organisations don’t go according to plan because they lack a consistent

and proven deployment methodology. This fact, in turn, hampers the efficiency

and strategic value of IT and HR teams, forcing them to address issues instead of

focusing on innovation and their people.

Workday HCM offers a unified system with a single source for data, a consistent

security model and a seamless user experience across all HR aspects. Its single-

object architecture eliminates the need for module-to-module integration, simplifying

HR processes and providing the best experience for system professionals and

users. This innovative system architecture allows Workday to deliver an unparalleled

ownership experience, starting with the implementation of Workday HCM. Workday

and our select group of certified partners deploy the technology in the same,

consistent, reliable way, and by applying the same methodology, which means it’s

deployed as initially agreed on time, budget and scope.

Additionally, with Workday HCM, businesses can protect existing investments.

With Workday Integration Cloud, organisations can securely and efficiently

connect to third-party ecosystems without additional costs or middleware. It’s all

part of our core system, secured by our single security model.

These are some of the reasons why Workday boasts over 2,025 delighted

customers in EMEA and more than 5,000 worldwide, with a 97% customer

satisfaction rating.

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Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds | 5 Contents

Alternate solutions’ weaknesses

• A collection of multiple acquisitions and products that don’t share

the same technology or underlying architecture results in deployment

delays, higher implementation costs and increased effort, diminishing

the productivity of the HR and IT teams.

• No consistent and proven methodology for implementation results

in more cost and effort.

Main customer benefits with Workday

• Increased efficiency and innovation from HR and IT teams as

deployments are on schedule and budget.

• Complete and quick value realisation as implementations are

delivered within the scope as initially planned.

• A streamlined and secure solution for integrating third-party

systems with the customer’s existing ecosystem.

• System administrators enjoy the flexibility to configure and

customise their Workday HCM system to meet the organisation’s

unique requirements.

• A straightforward, no-code approach to achieve this, eliminating

complexity and enhancing the ownership experience. Unlike many

competitors, Workday doesn’t require coding expertise for applying

changes or making XML configurations, reducing system complexity

and ownership costs.

“It was quickly obvious that Workday understood what we needed. And we could

see that having a single source of truth in master data, all in one place, was a

truly transformative alternative to what had effectively been a collection of other

systems linked together over time.”

Learn More

“But at the end of the day, we can trace our successful 20-month deployment

to how comprehensive and powerful our test programme was. All the parallel

payroll testing and rigour that went into that clearly paid off.”

Learn More

“It was clear to us that Workday was a proven and versatile system that not

only offers the data security, traceability and standardised processes we

were looking for, but that also provides advanced analytics and the tools

to drive much greater workforce agility.”

Learn More

“Workday has been a real lifesaver for us. Workday has a 97% customer

satisfaction rate, and we are definitely part of that group of happy customers.”

Learn More

https://www.workday.com/en-us/customer-stories/a-h/hr-implementation-revolutionizes-freudenberg-group.html https://www.workday.com/en-us/customer-stories/q-z/veolia-group-seamless-launch-new-finance-HR-system.html https://www.workday.com/en-us/customer-stories/q-z/consistency-security-traceability-now-heart-of-saica.html https://www.workday.com/en-us/customer-stories/i-p/marel-gains-transparency-speed-by-deploying-single-hr-system.html

Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds | 6

Workday HCM delivers exceptional ROI with outstanding system adoption and performance

For HR leaders, making the right decision when it comes to technology investment is crucial. Today, they’re navigating an uncertain and volatile economy, affected by rising inflation, supply chain issues and socio-political challenges. Moreover, they face skills and talent shortages that have far-reaching implications for organisations – affecting everything from productivity and competitiveness, to employee satisfaction and customer relationships.

Now, more than ever, HR leaders must be prepared to quickly adapt their

strategies and ensure their critical initiatives deliver the expected return on

investment (ROI). Success will only come with the right technologies that provide

organisations with optimal performance, free from outages and technological

hiccups. In addition, HR leaders must ensure users at all levels, from the

C-suite to deskless workers, embrace and use their HR systems efficiently and

effortlessly, empowered by the right technology at their fingertips.

Workday features an intuitive, engaging user interface and outstanding system

performance that support maximum adoption and significantly reduce time-to-

value. It’s accessible across all platforms, including mobile devices.

Today’s workforce is global, connected, virtual and multi-generational. Workday

delivers a modern look-and-feel UI that empowers all users – from the C-suite to

managers and individual contributors – to access information easily, participate

in business processes and collaborate across the enterprise. This engaging

experience is evident in Centrica’s success in the UK, achieving a 75% user

adoption rate with more than 100,000 daily transactions. Additionally, regarding

a successful system go-live performance at BP (British Petroleum), more than

50,000 logins were registered in the first week alone.

According to Okta, the Workday app is the second most widely used business app worldwide in terms of unique users. What’s more, when compared to tier one vendors such as SAP SuccessFactors or Oracle HCM, Workday consistently

achieves the highest scores for vendor and user satisfaction.

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https://www.okta.com/businesses-at-work/ https://www.okta.com/businesses-at-work/

Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds | 7 Contents

Alternate solutions’ weaknesses

• Lower employee adoption, especially mobile, translates into lower ROI.

• Additional effort required by HR and IT to realise value due to

their underlying system architecture.

• System performance issues and unplanned outages.

• No contractual commitment to system performance.

• Limited ability to collaborate with community members around

innovation and business transformation topics due to the complexity

of their various user communities.

In terms of system performance, Workday stands out, achieving a completion

rate of over 96% for transactions in under one second. Unlike other competitive

solutions, we provide a contractual commitment to our customers, ensuring our

applications run seamlessly.

Workday maximises the ownership experience and minimises time-to-value

through the Workday Community. The Workday Community is an active and inspiring space designed to help customers deepen their knowledge of Workday

applications. With more 334,000 active users, the Workday customer community

represents more than 65 million users under contract, helping them exchange

ideas on best practices and maximise their investment. Moreover, Workday

offers the Workday Brainstorm programme where customers can voice their

ideas and propose features that benefit all Workday users, who are always on the

latest version of the solution. These contributions generate 40% of the features

released by Workday.

For these reasons, Workday customers experience increased ROI and a superb

ownership experience as they enjoy incredibly high user adoption rates, the

best system performance and a vibrant and unified user community to learn and

exchange best practices.

Main customer benefits with Workday

• Higher ROI from business-critical initiatives.

• Higher system adoption, heavily reducing time-to-value.

• Same engaging experience across every device – natively mobile ready.

• Unmatched system performance with a contractual commitment.

• Highly engaged user community providing an outstanding

ownership experience.

https://www.workday.com/en-gb/customer-experience/community.html

Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds | 8 Contents

“Workday has fundamentally changed the way we work. We are now faster and more efficient than ever before. Workday makes life easier for our employees and managers, and supports us in our pursuit of ever-better performance, true to our motto ‘FOREVER.FASTER’.”

Learn More

| Customer satisfaction

“Workday has been a real lifesaver for us. Workday has a 97% customer

satisfaction rate, and we are definitely part of that group of happy customers.”

Learn More

| Customer satisfaction

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“As we’ve gone along, we’ve recognised just what a powerful resource tool it is.

We’ve made some really good connections, and we’re all learning from one another.”

| Workday Community

“Workday Community isn’t just a site for consumption, or a place for a vendor to send you information. Workday Community offers that type of collaboration and group assistance for enterprise applications. The collaboration is the differentiator.”

Learn More

| Workday Community

“Our choice had to be visually attractive and easily adaptable to different devices, technologies and users, from our remote workers to managers who are completing business processes within the system. Workday scores in all these areas.”

Learn More

| User adoption

“The first tool we deployed was used by 100% of employees worldwide.”

Learn More

| User adoption

“A far higher volume of change has been enabled because you don’t need to

be a developer in coding to configure Workday.”

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| No coding required

“Workday delivers added value every day for the whole organisation and its managers.”

Learn More

| Time-to-value

https://www.workday.com/en-gb/customer-stories/i-p/puma-streamlines-global-processes-with-one-intuitive-system.html https://www.workday.com/en-us/customer-stories/i-p/marel-gains-transparency-speed-by-deploying-single-hr-system.html https://www.workday.com/en-us/customer-stories/q-z/upp-group-holdings-empowers-its-people.html https://blog.workday.com/en-us/2017/it-takes-a-community-the-power-of-one-with-mckee-foods.html https://www.workday.com/en-us/customer-stories/q-z/upp-group-holdings-empowers-its-people.html https://www.workday.com/en-us/customer-stories/a-h/club-med-keeps-top-performers-expands-luxury-vacations.html https://www.workday.com/en-us/customer-stories/a-h/bupa-revolutionizing-speed-agility-in-managing-change.html https://www.workday.com/en-us/customer-stories/i-p/moongy-enriched-experience-increased-fluidity.html

Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds | 9

Different means continuous innovation to drive your company forward

Innovation, like today’s fast-moving business landscape, never sleeps. The old-world mantra of ‘achieving innovation’ is a dead concept. For organisations to thrive, HR leaders need continuous access to the latest technologies, including AI, and must embrace new talent management approaches like skills-based talent strategy. Unfortunately, many vendors fail to incorporate these latest technologies into the core of their HCM platforms, hindering their ability to evolve and adapt to new business use cases.

Unlike many competitors, delivering continuous innovation with Workday isn’t a

disruptive event or an afterthought. That’s the reason we invest more than 37%

of our annual revenue in R&D and deliver regular system updates – all aimed at

helping organisations remain competitive and adapt to the evolving business

landscape. Our innovations don’t come to life in a vacuum, thanks to our highly

engaged user community that actively collaborates and participates in defining

new product features. 40% of these features originated in this way.

Workday finance and HR applications were built in the cloud on a single code line,

ensuring all customers can access a unified system to drive their business. With

Workday, every customer is always on the latest version. As we roll out updates,

customers’ systems seamlessly update to the newest release. Although, we make sure

any new functionality is by default switched off so our customers can decide when to

start using it. Our updates take hours, not years or months, and Workday carries the

burden of the update so our customers can focus on other business priorities.

When it comes to cutting-edge technology, Workday is the go-to destination.

Its built-in AI capabilities empower HR and talent leaders to enhance employee

experiences, drive automation, boost productivity and implement a skills-based

talent strategy throughout the entire workforce lifecycle. Our unified data model

drives AI innovation seamlessly across its core applications technology. AI is not

new to Workday, as it has used this technology for the last 10 years and made

more than 40 use cases available to customers. This is possible by leveraging

data, with our customers’ permission, from more than 65 million users and 629

billion transactions to train the AI models.

Workday delivers a unified, trustworthy, ethical and human-centric approach to AI

– not a fragmented and inconsistent mishmash. For over 10 years,

Workday has been helping to boost employee productivity,

maximise development, drive automation and deliver

delightful experiences by natively harnessing AI at

scale directly within all people and business-

related workflows.

Thanks to Workday AI, Workday Skills Cloud

empowers organisations to understand the skills

and capabilities of their entire workforce. It

enables them to create more effective people

strategies and easily meet their organisational

needs through upskilling, reskilling, redeploying

and hiring new talent. Workday has supported

organisations with talent-based strategy since

2018 through Workday Skills Cloud. Today, over

1,875 customers leverage Workday Skills Cloud for

their skills-based initiatives.

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Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds | 10 Contents

Alternate solutions’ weaknesses

• There’s no concept of continuous updates like Workday.

• Most competitors have only recently launched skills offerings,

trying to catch up with Workday which launched Workday Skills

Cloud in 2018.

Main customer benefits with Workday

• Increased HR teams’ productivity and efficiency.

• Increased competitiveness with continuous innovation.

• One version for all customers so everyone profits from the

latest innovations.

• The world’s most open and intelligent skills foundation.

• The highest quality and best-structured HR-specific datasets

to train the AI models.

• A highly engaged user community that actively collaborates and

participates in defining new product features.

“Everything we do at MSD is based on science. Clearly seeing everyone’s

skills mapped to our 5,000 roles will deliver massive benefits across all our

global HR workflows.”

Learn More

| Workday Skills Cloud

“The results were astonishing, with 60% of people completing a Workday Skills

Cloud profile and looking for a gig. About 12 people did a gig in the first two-

month window of the pilot. Nearly a third of our managers raised a gig as well.”

Learn More

| Workday Skills Cloud

“In particular, we were really excited about implementing its excellent mobile

experience. But it’s been a great success across the board, particularly in

efficiency gains. With Workday, what used to take weeks or even months – and

a lot of effort by our 800 HR professionals – literally takes 30 seconds, and

sometimes even five seconds.”

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| Business transformation through innovation

“We will look at topics such as artificial intelligence and machine learning in HR –

one example here is Workday’s chatbot functions, which support us in constantly

improving and taking efficient HR processes to the next level. In this way, we

make our contribution as HR so that the CHT Group can continue to grow

sustainably and profitably as ONE Winning Team.”

Learn More

| AI and machine learning

https://www.workday.com/en-us/customer-stories/i-p/msd-biopharmaceutical-maps-skills-existing-talent.html https://blog.workday.com/en-gb/2022/rolls-royce-engineers-a-skills-based-approach-to-developing-its-people.html https://www.workday.com/en-us/customer-stories/a-h/hr-implementation-revolutionizes-freudenberg-group.html https://www.workday.com/en-gb/customer-stories/a-h/cht-sets-new-hr-standards-with-workday.html

Three Reasons Why Workday Human Capital Management Stands Out Amongst the Clouds | 11

Summary: Why Workday HCM stands out amongst HR solutions

• Our system architecture and integration capabilities seamlessly unite all HR

aspects, including payroll, benefits, talent management, employee experience

and workforce planning and management. This unified approach guarantees

consistent data, eliminates redundancy and simplifies HR processes.

• Unlike many competitors, Workday employs a single global object model,

eliminating the need for module-to-module integration. This single-object

architecture ensures that objects inherently understand their relationships

with each other. With our proven multistage deployment methodology,

Workday and our certified partners can deliver on time and within budget.

• Workday Integration Cloud simplifies connectivity needs by securely and

efficiently connecting to third-party systems, with no added costs or

middleware required. Developed using enterprise-class integration

technology, Workday integrated it seamlessly into the core of our system,

making it accessible to all Workday users and applications.

• With Workday, we partner with our customers to understand their goals

and resources to ensure a smooth deployment. Whether our customers

deploy with our Workday Global Professional Services or one of our

handpicked certified deployment partners, all our customers will experience

the same outstanding implementation experience.

• Workday has a track record of delivering on time in over 95% of our

deployments. Eight new customers went live as agreed during the project’s

discovery phase every working day of 2022.

Contents

Forward-thinking business leaders are investing in Workday, and they’re seeing the extraordinary benefits of doing so. All clouds are supposedly equal, but some are definitely more equal than others – it’s time to choose a different cloud. In case we lost anyone, here are some solid reasons why HR leaders should choose Workday HCM to drive your business forward:

Workday | Phone: +44 (0)20 3318 2336 | workday.com/uk

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