HFHS Workday Differentiated Value

Future Proofing Your Organization Workday’s differentiated value for Henry Ford Health April 2026
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As the flagship health system in Detroit—and a leader in world healthcare—you operate with incredible expertise, scale and complexity. And that’s exactly where Workday excels at delivering value.
We bring the scale trusted by the world’s largest enterprises. More than two-thirds of the Fortune 100 rely on Workday to manage their people, and many also use us to run Finance and other core operations. That includes some of the world’s most complex and innovative, publicly traded organizations, such as Sysco, Nationwide, Capital One, and Cisco. This experience managing scale is perfectly paired with our purpose-built Supply Chain solution for healthcare, trusted by more of Gartner’s leaders than any other solution. That’s the level of scale and reliability we can bring to HFHS.
Bold leaders, innovators, educators, and healthcare providers have always been a core focus for Workday. Today, more than 560 healthcare organizations run on Workday, and over 76% of our US acute care customers operate on the full suite—HR, Finance, and Supply Chain. That includes some of the nation’s largest and most respected systems, such as Corewell Health, Advocate Health, CommonSpirit, Mass General Brigham, RUSH, Ann & Robert Lurie Children’s and Johns Hopkins. Workday’s AI platform helps healthcare professionals be more efficient by removing friction, amplifying insights, and allowing them to spend their time where it matters most—on people and patients, not processes.
Soon you will be looking for an ERP platform that will be strategic and futureproof. We believe Workday has a distinct competitive advantage—a platform built for consolidation and innovation—through our unique AI strategy and open platform. Together, they give you a foundation to unify your systems, put data to work, and move faster with AI. This isn’t just about moving beyond what’s impossible today with your current technology landscape, it’s about choosing a partner that can deliver this vision on day one, not “one day.” Whatever you dream, let’s work together to make it your reality.
We’d be honored to partner with you on this journey and help HFHS achieve its vision for a healthier tomorrow.
560+ Healthcare Provider Customers 7.8 Million Healthcare Workday Users 1 Trillion Transactions Processed Annually
Supporting Your Community
““With Workday we have a one-stop shop and design it all ourselves and do not have to go outside. We can make changes on the fly as needed and we have a better understanding of the system, and we are closer to the business. We have seen a decrease in the time to deliver changes to the business. What used to take days now takes hours.”
The University of Kansas Hospital System
Workday’s One Healthcare Community Supporting Your Peers in the Midwest and Beyond 560+ Major Healthcare Customers 850+ Strategic Sourcing RFP Customers 7.8M+ Healthcare Users >80% Customers Live
>63% Full Workday Platform Customers
Anna to add Boeing, Loyola Chicago, Cerner 3
Dominate with INNOVATION & DATA
Evolving Together
16% 16% 15% 35%
15%
of Identity, Skills, and Organization Model in an Agentic World Unique Knowledge ML/AI Tools Foundation, Built into the Core Native Largest and Cleanest in the Industry Dataset Customers Trust Us HR for Employees and Agents; Finance for cost + ROI System of Record Industry-Leading Customer Satisfaction powering intelligent AI solutions Workday’s Winning AI & Platform Strategy
Build the Best Agents for People & Money
Embed Agents in Functional Areas Tied to Real Outcomes
Open the Platform to Build and Extend AI & Agents
Workday's ambition is to be the #1 enterprise AI platform for managing your people, money, and agents.
Our powerful innovation engine is delivering advanced AI agents that drive real business value and outcomes across Finance, HR, and Planning. We are committed to expanding our AI offerings while ensuring all 11,000 customers benefit from this rapid innovation and continued investment in our core products.
The Workday platform is the powerhouse for the future. The largest, most innovative companies—like Microsoft, Snowflake, Salesforce, and Databricks—are partnering with us and trusting our single core platform. This expanding ecosystem allows customers, including Henry Ford Health, to build in, through, and on top of Workday while benefiting from our leading applications in Finance, HCM, Strategic Sourcing RFP, Supply Chain, and Student. % of Revenue invested in R&D
Workday’s Unique Approach to AI Workday AI is not a new Workday SKU, it the next generation of Workday’s AI that delivers tangible value and transforms work from start to finish – and it is already included as part of any Workday investment. In the rapidly advancing world of AI, company size matters. Workday’s size and scale as the industry leader in HR, Finance, and Supply Chain and its multi-billion-dollar annual investment in AI makes it the safest long-term partner to deliver industry-leading innovation:
Workday AI & Workday’s Agent System of Record (ASOR): What Sets Workday’s AI Apart: Financial Audit Agent Contract Intelligence/ Negotiation Agents Payroll Agent Planning Agent Contingent Sourcing Agent Saves early access customers up to 900 hours per year. Reduces contract execution time by 65%. Automates tasks and enables compliance up to 4x faster. Reduces data exploration and analysis by 30% (approx. 100 hours/month). Accelerates sourcing and reduces costs by proactively finding top contingent talent. AI Built into the Core Platform: Workday's AI uses the same data, processes, and security as the core HCM, Finance, & SCM platform, eliminating separate systems and costly integrations.
Agent System of Record: This forthcoming control layer will be a centralized way to track, control, and audit every AI agent operating within the organization.
Purpose-Built Agentic AI for Outcomes: Workday's agents are designed to create coordinated, multi-step plans and execute business processes within enterprise guardrails, ensuring auditable compliance.
Single System, Context-Rich Data: Being a single, multi-tenant system allows Workday AI to draw on billions of secure, anonymized transactions and leverage a contextual data model for superior outcomes.
Trust by Design: Governance, privacy, security, and AI explainability are built-in, giving users control over AI recommendations and helping address compliance requirements.
Value that Grows Automatically: Workday's single-version software ensures that thousands of new functionality improvements, including AI, are delivered without requiring customers to re-platform
Workday Agents Deliver Real Value Customer outcomes from selected Workday Agents
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Workday is recognized as a Leader in the inaugural 2025 Gartner® Magic Quadrant™ for Cloud ERP Finance, with the highest and furthest placement in both ability to execute and completeness of vision.
Workday Leads the Way in Cloud ERP Finance
Workday Leads the Way in Cloud ERP for Service-Centric Organizations
“Voice of the Customer” synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision.
Organizations saw revenue growth slow but remained resilient during economic downturns, supply chain shortages, inflationary pressure and interest rate fluctuations While revenue growth was slowing, Workday powered organizations doubled down on managing expenses and saw their SG&A costs as a percent of revenue growth slow down With improved expense management and flexibility to adapt to fluctuating markets, Workday customers saw a dramatic increase in their EBITDA growth, demonstrating their ability to drive profitability We wanted to disrupt and be ready for rapid growth. We knew there are things in industry that we needed to be prepared for. So, we went all-in – We did hire-to-retire Workday SKUs, case and intake management implementation, operating model optimization, and process redefinition…all in 16 months, on time and on budget.
“We believe we will save $25M-$30M over the next 3-5 years thanks to actions taken based on insights we now have around overtime, missed meals, and vacation liability.” “Before Workday, we had siloed data marts and fragmented subledgers. Workday has been instrumental in our transformation journey to bring data and systems together from across entities, LOBs, and accounting areas.” Financial Performance 3 Years Before and After Workday Go-Live (All Industries)
Fortune 20 (as of 2025) Fortune 25 (as of 2025)
Maintain Financial HEALTH & VALUE A 2023 evaluation revealed that while revenue growth was slowing due to economic headwinds and increased competition, 550+ Workday customers were able to significantly slow their growth in SG&A expenses, improve EBITDA, and ultimately expand overall operating margins
Before Revenue Growth SG & A % of Rev Growth EBITDA Growth Operating Margin Growth 0.184 1.9E-2 0.113 -2.1999999999999999E-2 After Revenue Growth SG & A % of Rev Growth EBITDA Growth Operating Margin Growth 0.122 6.0000000000000001E-3 0.2 0.04
Scale Workday is the ideal match for Henry Ford Health perfectly suited to handle your complex scale & continuous innovation. Innovative market leaders around the globe trust Workday to manage their enterprise. Salesforce (Fortune #120) makes cloud-based software to help businesses connect with customers so they can find more prospects, close more deals, and wow customers with amazing service. CommonSpirit is a large, nonprofit Catholic health system operating hospitals and care sites in 24 states with over 150,000 employees, and a mission to provide high-quality healthcare and advance health for all people. The next page shows CommonSpirit’s ranking in Gartner’s Top 25 Healthcare Supply Chain Organizations for 2025. The majority of these top organizations use Workday’s native, purpose-built healthcare supply chain inventory solution. Furthermore, massive global organizations outside of healthcare, like Concentrix, trust Workday to manage the procurement complexities across industries.
Efficiency Workday offers HFHS Medicine a modern, cloud-based platform to unite Finance, Supply Chain, and Human Capital Management on a single data core. This strategic implementation will replace outdated legacy systems, drive efficiency through seamless data flow, and position the company for significant future growth and innovation. Single Data Core System Modernization Process Transformation Empowered Leadership Future-Ready Grow with SCALE & EFFICIENCY "In a short time, Target’s developers have learned how to build scalable apps that solve problems and benefit our team in new ways. Their confidence in their skills combined with the capabilities of Workday Extend lets them build complex critical apps that help us make Target a great place to work."
91M Inventory Transactions Created over Twelve Months 93B Journal Lines Processed Monthly 75M Employees Using Core Workday
483,000 payroll payments bi-weekly 40M transactions in two hours each day 880K+ requisitions & 8.5M+ requisition lines annually 120K+ employees, complex unions 90% of $4.2T in assets managed FORTUNE 100 BANK FANNIE MAE 700 legal entities in 120 countries
Gartner Healthcare Supply Chain Top 25 for 2024
Workday HCM Customer
Workday HCM, SCM & FIN Customer
Masters
8 of Top 10 of the Fortune 500 are Workday customers 65% in Forbes “The World’s Most Innovative Companies” are Workday customers
Walmart
2025 Best in KLAS: Software and Services Report ©️KLAS 2025
Workday 17.3% Customer Feedback Earns Workday Top KLAS Rankings for the 8th Consecutive Year According to Gartner research, Workday has highest market share in 2024 for ERP Worldwide SaaS revenue. Oracle 11.1% SAP 12.6% Other 59%
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Leverage Henry Ford Health’s industry-leading experience and scale to build and deploy agents & apps on the Workday Marketplace to drive a new revenue stream for HFHS. Monetizing the Workday platform at HFHS using Workday Build & Workday Marketplace
Flowise Agents Workday Flowise Agent Builder
Extend Apps Workday Extend App Builder
Orchestrations Orchestration Builder
Data Cloud Data & Analytics Workday Developer Copilot Accelerate productivity with an AI companion for every stage of the development cycle One Developer Experience Learn, design, build, and deploy with no context switching
APIs & Connectors Open standards for max connectivity: MCP, A2A, REST, GraphQL, SOAP, JDBC, Iceberg
Delivered on the Workday Platform
91%
YoY Growth in Marketplace Apps 1M+
Agents built with Flowise Agent Builder 2x
YoY Developer Community Growth
Workday’s Unique Solution for Human Capital Management Function HR IS/IT HR Operations Onboarding Recruiting Compensation Benefits Talent Optimization Payroll Workforce Management Learning Overall HCM Score
Previous-State Customer Benchmark Foundational Emerging Intermediate Advanced Leading
Workday Customer Benchmark
Overall, HCM customers report a 24.8% increase in HR capabilities following their transition to Workday, focused on increased efficiency to lower administrative costs, improved access to data to drive meaningful insights, and a transformed employee experience to elevate engagement. Overall Improvement in Functionality Pre- and Post-Workday Implementation HR IS / IT 73% Improvement in HRIS/IT Time Spent on Strategic Work
Payroll / Compensation 21.4% Reduction in Compensation Cycle Time (Weeks)
Talent Management 9.2% Reduction in Voluntary Turnover
86.9% Increase in Talend Management Time Spent on Strategic Work
HR Operations 58.2% Reduction in Number of Weeks to Implement Org Changes 207% Improvement in Business Processes Initiated by ESS
64.6% Reduction in Time (Months) to Integrate Acquisition
Onboarding & Recruiting Source: Value Realization Studies across Workday Customer Base (2010-2024); mix of healthcare and industry-agnostic benchmarks, based on availability. 14.6% Reduction in Time to Onboard New Hires 36.0% Average Reduction in Time (Days) to Create and Approve Requisitions 92.9% Reduction in External Recruiting Agency Spend
119.7% Increase in Recruiting Time Spent on Strategic Work
27.0% Number of Off-Cycle / Retroactive Checks Annually
Proven Track Record in Delivering Real Value Source: Company self-assessments based on Workday’s capability survey. Workday customer capability self-assessment benchmark based on Value Realization results collected 2009 – 2024 (n=599).
Workday’s Unique Solution for Financial Management Overall, customers report a 26.8% increase in Finance capabilities following their transition to Workday Financial Management, allowing team members to transition from data aggregation and reconciliation, creation of manual journey entries, and report formatting to business partnering with operations leadership. Proven Track Record in Delivering Real Value Function Finance IS/IT Financial Reporting Accounting Audit Accounts Receivable FP&A Expenses Procurement Overall Finance Score
Previous-State Customer Benchmark Foundational Emerging Intermediate Advanced Leading
Workday Customer Benchmark
Overall Improvement in Functionality Pre- and Post-Workday Implementation Source: Value Realization Studies across Workday Customer Base (2010-2024); mix of healthcare and industry-agnostic benchmarks, based on availability. Audit 14.4% Reduction in Time (Days) Spent Responding to External Audit Requests
Accounting / Close Expenses Financial Reporting / FP&A 58.0% Increase in number of dimensions available for reporting
47.4% Increase in Number of P&Ls Created 185% Increase in percentage of executives utilizing real-time dashboards
Procurement / Inventory 22.9% Reduction in Cycle Time to Perform Monthly Close 39.8% Reduction in Manual Journal Entries 63.7% Increase in Accounting Time Spend on Strategic Work
35.6% Increase in Supplies Brought Under Contract 176.0% Increase in Purchases Made Through Punch Outs
56.3% Reduction in Time (Days) to Complete Financial Forecast
52.5% Increase in Procurement Time Spent on Financial Analysis
42.5% Reduction in expense report reimbursement time (days)
Source: Company self-assessments based on Workday’s capability survey. Workday customer capability self-assessment benchmark based on Value Realization results collected 2009 – 2024 (n=599).
Workday’s Unique Solution for Supply Chain Management Overall, Supply Chain customers report a 29.4% increase in spend management capabilities following their transition to Workday, enabled by improved spend controls, contract management capabilities, and streamlined materials management processes. Proven Track Record in Delivering Real Value Function Procurement Inventory Management Overall SCM Score
Previous-State Customer Benchmark Foundational Emerging Intermediate Advanced Leading
Workday Customer Benchmark
Overall Improvement in Functionality Pre- and Post-Workday Implementation Procurement / Inventory 35.6% Increase in Supplies Brought Under Contract 176.0% Increase in Purchases Made Through Punch Outs
52.5% Increase in Procurement Time Spent on Financial Analysis
"With Workday, you don't have to be at your desk to approve something, to do reimbursement, to ask for time off, etc. You can be on the floors, delivering supplies, live on your mobile, we've seen huge efficiencies there.“ - Chief Supply Chain Officer
"Workday reporting allows users to drill down into an invoice, purchase order or any other information that they want to see without having to go to the Supply Chain team.“ - AVP, Supply Chain
"We don’t pay a penny more than what our contracts specify because SCM won’t allow it. In addition, I know exactly how many are expired and why. - Corporate Director of SCM
Workday has 250+ supply chain management customers around the world; 68% are live Of the Gartner Healthcare top 25 supply chain organizations that have come to market, more have chosen Workday than any other solution
Source: Company self-assessments based on Workday’s capability survey. Workday customer capability self-assessment benchmark based on Value Realization results collected 2009 – 2024 (n=599).
$37.95M
Conservative Fully- Realized Annual Benefit IT: $6.3M HCM: $11.7M PAY: $3.22M FINS: $12.4M SCM: $4.4M
Technology Simplification Eliminate or reduce software and support costs associated with current systems by consolidating with Workday $6.25M Improved Functional Efficiency Configurable processes to drive automation and reduce risk across IT, HR, Finance and Supply Chain Improved data flow between different functional groups (payroll processes with core HR data, etc.) Improved scalability, enabling future hiring avoidance $5.35M Reduced Variable Workforce Spend Improved recruiting and onboarding processes to reduce time-to-fill, time-to-ramp and time-to-productivity Improved visibility and analysis to understand contingent labor usage trends and drive front-line accountability Configurable limit alerts and approvals $3.31M Improved Managed Spend Improved spend analytics in order to identify supplier consolidation options Improved sourcing efficiency, allowing more sourcing events to take place $4.54M Improved Close and Reporting Efficiency Limit workflow dependencies and time-intensive manual inputs to improve speed and efficiency Automate the creation of journal entries based upon defined accounting rules $5.70M Reduced Employee Turnover Proactive analytics with turnover trends and insights Enhanced performance and career development Improved ability to reward and recognize top performers $6.89M Reduced Material Waste Reduce reliance on manual interventions; Leverage a supplier portal and EDI capabilities to improve catalog accuracy, fill rates and buyer accuracy Improved controls and reporting to analyze par counts and inventory turns to more accurately predict usage rates. $2.54M Improved Payroll Accuracy and Control Decreased manual inputs, checklists, and audits to decrease the risk for user-error Automated pay calculations; Real-time employee status updates $2.41M Improved Management Insight & Analysis Cross functional real-time data and historical data (trended) to improve analysis Blended analysis capabilities (external with internal data) Leaders can view budget to actuals in real time with drillable detail to convert insight into action $960K Annual Benefit $37.95M
Based on publicly available information (e.g., APQC Benchmarks, Definitive Healthcare) and results with other Workday customers. Additional refinements will occur should HFHS engage the Value Management Team in a bespoke business case. Potential Benefits for Henry Ford Health
Thank you for considering a partnership with Workday!
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Microsoft_Excel_Worksheet.xlsx Sheet1
Before After
Revenue Growth 18.4% 12.2%
SG&A % of Rev Growth 1.9% 0.6%
EBITDA Growth 11.3% 20.0%
Operating Margin Growth -2.2% 4.0%
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