An unbiased review of Workday HCM vs UKG Pro
Workday HCM is a TrustRadius award-winning product.

Workday HCM vs UKG Pro The TrustRadius Research Team’s analysis of where
Workday HCM outperforms UKG Pro
Workday HCM is a TrustRadius award-winning product.
Top Rated 2022 2022
Most Loved Top Rated 2021
Top Rated 2020
Top Rated 2019
Top Rated 2018
Workday HCM as a Complete Platform UKG Pro as a Complete Platform
Workday HCM reviewers report that, with its
integrated Workforce Management modules, it’s
highly effective as a complete HCM platform.
Reviewers note HR management, time tracking,
payroll, employee engagement, workforce
planning, and talent management as particular
strengths of Workday HCM, saying that it helps
them maintain consistency and compliance
across multiple departments.
Although UKG Pro reviewers describe it as a full-
fledged solution, many describe a frustrating
journey to get there. Administrators report having
to open multiple service requests with UKG to
make necessary configuration changes, resulting in
delays and extra costs. Other reviewers had trouble
getting UKG Pro’s modules to integrate effectively.
Workday HCM keeps organizations in sync:
“Workday has been incredibly impactful at integrating and aligning all critical back-office components in our organization from finance to HR to operations while providing the robust analytics and dashboard capabilities that our teams require. Workday's Human Capital Management module provides us with an unparalleled talent management program and segment analytics.”
Verified User | Director, Corporate Development | Enterprise Computer Software Company
Workday HCM reviewers on TrustRadius are 72% more likely to be from enterprise-level organizations than UKG Pro reviewers.
Workday HCM vs UKG Pro | 1
https://www.trustradius.com/reviews/workday-human-capital-management-2022-06-08-00-43-25
On TrustRadius, reviewers rate Workday HCM higher than UKG Pro on four out of five key insight metrics:
Workday HCM Key Insights
100%
Lived up to Sales and Marketing Promises
100%
Delivers Good Value for the Price
94%
Would Buy Again
92%
Happy with the Feature Set
91%
Implementation Went as Expected
UKG Pro Key Insights
84%
Lived up to Sales and Marketing Promises
95%
Delivers Good Value for the Price
94%
Would Buy Again
94%
Happy with the Feature Set
82%
Implementation Went as Expected
Workday HCM also beats both UKG Pro and the TrustRadius HR Management category
average for Support:
Workday HCM 8.1
UKG Pro 7
TrustRadius HR Management Category
7
0 2 4 6 8 10
Workday HCM vs UKG Pro | 2
Workday HCM helps drive employee engagement:
"At our organisation, we use Workday for internal communication, employee information systems, appreciation, and recognition…Workday has made workforce management quite easy for us and we receive feedback from everyone that it keeps them engaged…As we operate from two locations, Workday has helped in keeping internal communication within the team alive!”
Verified User | HR Manager | Midsized Wellness and Fitness Company
With a 10/10 rating for Likelihood to Renew, Workday HCM beats both UKG Pro and the
TrustRadius HR Management category average:
Workday HCM 10
UKG Pro 9.1
TrustRadius HR Management Category
8
0 2 4 6 8 10
See How Enterprises Grow
With Workday HCM
[PRODUCT] Market Report | 3
This report was created using TrustRadius reviews and data by the TrustRadius Research Team on January 2024
| TrustRadius.com Workday HCM vs UKG Pro | 3
https://www.trustradius.com/reviews/workday-human-capital-management-2023-01-05-23-07-20 https://www.workday.com/en-us/customer-stories/i-p/pf-changs-full-platform-transformation-customer-success.html https://www.workday.com/en-us/customer-stories/i-p/pf-changs-full-platform-transformation-customer-success.html https://www.trustradius.com/