Measuring the Value of Core Workday

Workday Confidential

Methodology

Utilizing assumptions from the healthcare industry and similarly-sized organizations Workday Value Management has drafted this benefits estimate reflecting healthcare organizations similar in size to Orlando Health.

Our industry assumptions leverage knowledge gained from more that 600 core healthcare customers and more than 90 value realization studies conducted with Workday’s healthcare customers.

The value outcomes listed above, or specific benefits organizations achieve with Workday, are those we see in most healthcare cases. Additional value drivers may be relevant to Orlando Health.

Key Assumptions

• Employee count: 25,000 (low) to 37,720 (high) employees • Additional assumptions (including growth assumptions related to

number of employees, compensation, supply spend, and revenue) are derived from industry benchmarks, peer information, and publicly available data

• Benefits are expected to increase over time as implementation is completed and users become more familiar with Workday. For this reason, benefits ramp over time according to the conservative schedule below:

• Year 1: 0% • Year 2: 25% • Year 3: 50% • Year 4: 75% • Year 5: 100%

The value outcomes from Workday’s core technology listed below will enable Orlando Health to build a unified foundation, provide a modern employee experience using best-in-class tools, drive strategic standardization to improve efficiency and lower costs, and make confident decisions faster. The range of benefits estimated below reflects both benefits annualized at year 5 (the benefits expected in year 5 alone) and cumulative benefits over 5 years. This estimate is based on assumptions and industry benchmarks for healthcare organizations similar in size to Orlando Health.

HR & Payroll

Value Outcomes

Improved HR & Payroll Efficiency

Reduced Voluntary Turnover*

Reduced Variable Workforce Spend*

Faster Time to Fill, Onboard, and Productivity*

Improved Payroll Accuracy & Controls*

Finance

Value Outcomes

Improved Finance Efficiency

Improved Time to Close

Improved Management Insights & Analysis

Reduced Audit Costs*

Supply Chain

Value Outcomes

Improved Supply Chain Efficiency

Improved Spend Under Management*

Improved Spend Controls*

Reduced Material Waste*

Overall

Value Outcomes

Legacy Systems Decommissioning / Technology Simplification*

Faster M&A Integration

*Indicates value outcomes with cost takeout / hard savings benefits

$7M - $16M

Range of Hard Savings Annual Core Benefits

at Year 5

$11M - $26M

Range of Annual Core Benefits at Year 5

$16M - $38M

Range of Hard Savings Cumulative Core

Benefits (over 5 years)

$26M - $61M

Range of Cumulative Core Benefits (over 5

years)

Measuring the Value of Workday Agents

Workday Confidential

The main value outcomes from select Workday agents listed below will enable Orlando Health to enhance efficiency across key functional areas. Because agent usage may vary year to year and pricing is on an annual basis, benefits estimates below reflect a one year only for simplicity. While benefits from agents are in addition to benefits from Workday’s core technology, thoughtful consideration should be given to ensuring benefits are not inadvertently overstated. The directional benefits estimate below is based on assumptions and industry benchmarks for organizations similar in size to Orlando Health.

$1.8M Estimated Annual Self-Service Agent

Benefits

$131K Estimated Annual

Payroll Agent Benefits

$2.2M Estimated Annual

Contract Intelligence Agent

Benefits

$3.7M Estimated Annual Recruiting Agent

Benefits

Payroll Agent

Value Outcomes

Reduced Compliance Risk

Improved Payroll Efficiency

Reduced Total Compensation Overpayments

Improved Payroll Insights

Contract

Intelligence Agent

Value Outcomes

Reduced Audit & Compliance Risk

Reduced Contract Review Time

Improved Contract Compliance

Improved Contract Insight

Improved Vendor Intelligence

Improved Contract Benefits Captured

Recruiting Agent

Value Outcomes

Improved Recruiter Efficiency

Improved Manager Productivity

Improved Time to Fill

Improved Talent Rediscovery

Improved Hiring Quality

Reduced Agency Spend

Self-Service Agent

Value Outcomes

Reduced 3rd Party Knowledge Management Tools, Agents, & Integrations

Improved Information Findability & Digestibility

Improved Case Deflection

Improved Time to Resolve Cases

Improved Self-Service Task Completion

Methodology

Utilizing assumptions from the healthcare industry and organizations similar in size to Orlando Health, Workday Value Management has drafted this benefits estimate reflecting potential agent value for organizations similar in size to Orlando Health.

Our assumptions leverage knowledge gained from public information, industry benchmarks, and value achieved with Workday’s EA agent customers. Benefits methodology for some agents (ex. financial audit agent) is still under development and therefore not represented here.

The value outcomes listed above, or specific benefits organizations achieve with Workday, are those we expect to be most relevant based on agent capabilities. Please note that value may vary greatly based on agent skills deployed and agent usage (consumption).

Key Assumptions

• Employee count: 37,720 employees • Self-Service Agent: Estimated 102,000 total service calls

annually, 100 agent uses / year by 37,720 employees (50 for HR requests, 50 for non-HR requests)

• Payroll Agent: Estimated 26 pay cycles annually for 37,720 payroll records, estimated 18 payroll practitioners

• Contract Intelligence Agent: Estimated $888M in managed spend across contracts

• Recruiting Agent: Estimated 51,000 applicants screened and scored per year to fill 3,450 open positions

• Please note that the estimates above are purely directional estimates – discovery on agent use cases is a prerequisite to determining which agents and skills an organization may wish to leverage, and employee groups that will have access to these skills. Without these key inputs to determine projected usage, the applicability of estimated benefits is limited.

Slide 1: Measuring the Value of Core Workday Slide 2: Measuring the Value of Workday Agents